Refund and Returns Policy

At Annu Collection, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Products can be returned within 7 days of delivery.
  • The item must be unused, unwashed, and in original condition with tags intact.
  • Items damaged due to misuse or wear and tear are not eligible for return.

How to Request a Return

To initiate a return, please contact us with your order number and reason for return:

Our support team will guide you through the return process.

Refunds

  • Once we receive and inspect the returned item, we will notify you.
  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.

Exchange Policy

  • Exchanges are allowed for size or defective products, subject to stock availability.
  • Please contact us within 7 days of delivery for exchange requests.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items on sale or clearance
  • Innerwear or accessories (if applicable)
  • Customized or altered products

Shipping Charges

  • Shipping charges are non-refundable, unless the return is due to a defective or wrong product.

Contact Us

For any questions related to refunds or returns, feel free to contact us:
📧 support@annucollection.com
📞 +91 8881333302

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